About

Ben Steichen

Dr. Ben Steichen is an Assistant Professor in the Department of Computer Engineering at Santa Clara University (SCU). Dr. Steichen is interested in Human-Centered Computing and Personalized Information Access, which involves techniques and concepts from the fields of User Modeling, Web and Data Science, HCI, Information Retrieval, Cognitive Science, and Machine Learning.

Prior to his position at SCU, he was a Postdoctoral Research Fellow at the iSchool and the Department of Computer Science, University of British Columbia (UBC). He received his PhD from Trinity College Dublin (TCD), an M.Sc. degree in Computer Science from TCD, and a First Class Honours B.Sc. degree in Computing Sciences from the University of East Anglia (UEA).

Research

Interests

Get involved!

If you are interested in research opportunities (undergraduate or graduate), please send me an e-mail with your CV and transcripts (if applicable). Current research projects include (1) Multilingual Search, (2) Search User Interfaces, (3) Adaptive Information Visualization.

You will have the opportunity to work in the Human-Centered Computing Lab, which hosts a range of state-of-the-art user experience hardware and software, including eye-tracking, physiological sensing, and facial recognition. Each research project involves a combination of User Modeling, Web and Data Science, HCI, Cognitive Science, Information Retrieval, and Machine Learning.

Teaching

Publications

Journal articles

Steichen, B., Carenini, G., Conati, C. Inferring Visualization Task Properties, User Performance, and User Cognitive Abilities from Eye Gaze Data. ACM Transactions on Interactive Intelligent Systems, 4, 2, Article 11, July 2014. (Best Paper Award) [PDF]

Conati, C., Carenini, G., Hoque, E., Steichen, B., Toker, D. Evaluating the Impact of User Characteristics and Different Layouts on an Interactive Visualization for Decision Making. Computer Graphics Forum, Volume 33, Issue 3, pp. 371–380, 2014. [PDF]

Steichen, B., Ashman, H., Wade, V. A comparative survey of Personalised Information Retrieval and Adaptive Hypermedia techniques. Information Processing & Management, Volume 48, Issue 4, pp. 698–724, July 2012. [PDF]

Conference articles

Steichen, B., Freund, L. Supporting the Modern Polyglot - A Comparison of Multilingual Search Interfaces. Proceedings of the ACM CHI Conference on Human Factors in Computing Systems (CHI 2015), pp. 3483-3492, Seoul, Korea, April 2015. [PDF]

Steichen, B., Ghorab, M. R., Lawless, S., O'Connor, A., Wade, V. Towards Personalized Multilingual Information Access - Exploring the Browsing and Search Behavior of Multilingual Users. Proceedings of the international conference on User Modeling, Adaptation, and Personalization (UMAP 2014), pp. 435-446, Aalborg, Denmark, July 2014. [PDF]

Steichen, B., Wu, M. M. A., Toker, D., Conati, C., Carenini, G. Te,Te,Hi,Hi: Eye Gaze Sequence Analysis for Informing User-Adaptive Information Visualizations. Proceedings of the international conference on User Modeling, Adaptation, and Personalization (UMAP 2014), pp. 183-194, Aalborg, Denmark, July 2014. (Best Paper Award) [PDF]

Toker, D., Steichen, B., Birk, M. Predicting Player Type in Social Network Games. Extended proceedings of the international conference on User Modeling, Adaptation, and Personalization (UMAP 2014), CEUR Workshop Proceedings, ISSN 1613-0073, Vol-1181, Aalborg, Denmark, July 2014. [PDF]

Carenini, G., Conati, C., Steichen, B., Toker, D., and Enns, J. Highlighting Interventions and User Differences: Informing Adaptive Information Visualization Support. Proceedings of the ACM CHI Conference on Human Factors in Computing Systems (CHI 2014), pp. 1835-1844, Toronto, Canada, April 2014. [PDF]

Toker, D., Steichen, B., Gingerich, M., Conati, C., Carenini, G. Towards facilitating user skill acquisition - Identifying untrained visualization users through eye tracking. Proceedings of the International Conference on Intelligent User Interfaces (IUI 2014), pp. 105-114, Haifa, Israel, February 2014. (Best Paper nominee) [PDF]

Toker, D., Conati, C., Steichen, B., Carenini G., Individual User Characteristics and Information Visualization: Connecting the Dots through Eye Tracking. Proceedings of the ACM SIGCHI Conference on Human Factors in Computing Systems (CHI 2013), pp. 295-304, Paris, France, April 2013. [PDF]

Steichen, B., Carenini, G., Conati, C. User-Adaptive Information Visualization - Using eye gaze data to infer visualization tasks and user cognitive abilities. Proceedings of the International Conference on Intelligent User Interfaces (IUI 2013), pp. 317-328, Santa Monica, CA, USA, March 2013. (Best Paper nominee) [PDF]

Steichen, B., Carenini, G., Conati, C. Adaptive Information Visualization - Predicting user characteristics and task context from eye gaze. Poster and Workshop Proceedings of the 20th conference on User Modeling, Adaptation and Personalization (UMAP 2012), CEUR Workshop Proceedings, ISSN 1613-0073, Vol-872, Montréal, Canada, July 2012. [PDF]

Steichen, B., O'Connor, A., Wade, V. Personalisation in the Wild - Providing Personalisation across Semantic, Social and Open-Web Resources. In Proceedings of the 22nd ACM conference on Hypertext and hypermedia (HT '11), pp. 73-82, Eindhoven, The Netherlands, June 2011. [PDF]

Steichen, B., Lawless, S., O'Connor, A., Wade, V. Dynamic hypertext generation for reusing open corpus content. In Proceedings of the 20th ACM conference on Hypertext and hypermedia (HT '09), pp. 119-128, Torino, Italy, June 2009. [PDF]

Steichen, B., Clarke, S. Wireless Collaboration for Context-Aware Services using Mobile Networked Applications. In Proceedings of the 4th IEEE International Conference on Wireless Communications, Networking and Mobile Computing (WiCom 2008), ISBN 978-1-4244-2107-7, pp.1-9, Dalian, China, October 2008. [PDF]

Fu, B., Bernáth, G., Steichen, B., Weber, S. Wireless Background Noise in the Wi-Fi Spectrum. In Proceedings of the 4th IEEE International Conference on Wireless Communications, Networking and Mobile Computing (WiCom 2008), ISBN 978-1-4244-2107-7, pp. 1-7, Dalian, China, October 2008. [PDF]

Workshop articles

Koidl, K., Levacher, K., Conlan, O., Steichen, B. ECP: Evaluation Community Portal - A Portal for Evaluation And Collaboration in User Modelling and Personalisation Research. Proceedings of the EvalUMAP2016 Workshop: Towards Comparative Evaluation in the User Modelling, Adaptation and Personalization Space, in conjunction with the 24th conference on User Modeling, Adaptation and Personalization (UMAP 2016), CEUR Workshop Proceedings, ISSN 1613-0073, Vol-1618, 2016.[PDF]

Steichen, B., Schmid, O., Conati, C., Carenini, G. Seeing how you’re looking - Using Real-Time Eye Gaze Data for User-Adaptive Visualization. Proceedings of the 1st International Workshop on User-Adaptive Information Visualization (WUAV 2013), in conjunction with the 21st conference on User Modeling, Adaptation and Personalization (UMAP 2013), CEUR Workshop Proceedings, ISSN 1613-0073, Vol-997, Rome, Italy, June 2013. [PDF]

Conati, C., Hoque, E., Toker, D., Steichen, B. When to Adapt: Detecting User’s Confusion During Visualization Processing. Proceedings of the 1st International Workshop on User-Adaptive Information Visualization (WUAV 2013), in conjunction with the 21st conference on User Modeling, Adaptation and Personalization (UMAP 2013), CEUR Workshop Proceedings, ISSN 1613-0073, Vol-997, Rome, Italy, June 2013. [PDF]

Carenini, G., Conati, C., Hoque, E., Steichen, B. User Task Adaptation in Multimedia Presentations. Proceedings of the 1st International Workshop on User-Adaptive Information Visualization (WUAV 2013), in conjunction with the 21st conference on User Modeling, Adaptation and Personalization (UMAP 2013), CEUR Workshop Proceedings, ISSN 1613-0073, Vol-997, Rome, Italy, June 2013. [PDF]

Ghorab, M. R., Zhou, D., Steichen, B., Wade, V. Towards Multilingual User Models for Personalized Multilingual Information Retrieval. In Proceedings of the 1st Workshop on Personalized Multilingual Hypertext Retrieval (PMHR 2011), in conjunction with the 22nd ACM conference on Hypertext and hypermedia (HT '11), Eindhoven, The Netherlands, June 2011. [PDF]

Steichen, B., Wade, V. Adaptive Retrieval and Composition of Socio-Semantic Content for Personalised Customer Care. In Proceedings of the International Workshop on Adaptation in Social and Semantic Web (SAS-WEB 2010), in conjunction with the 19th conference on User Modeling, Adaptation and Personalization (UMAP 2010), CEUR Workshop Proceedings, ISSN 1613-0073, Vol-590, pp. 1-10, Hawaii, June 2010. [PDF]

Proceedings editing/Workshop reports

Steichen, B., Ferro, N., Lewis, D., Chi, E. H. 1st International Workshop on Multilingual Web Access (MWA 2015). SIGIR Forum 49, 2 (January 2016), 137-140, 2016. [PDF]

Steichen, B., Ruotsalo, T., Agosti, M., Jacucci, G., Lawless, S., Brusilovsky, P., Wade, V., Kaski, S., Barral, O. Joint Workshop on Personalized Information Access-PIA 2014. Extended proceedings of the international conference on User Modeling, Adaptation, and Personalization (UMAP 2014), CEUR Workshop Proceedings, ISSN 1613-0073, Vol-1181, Aalborg, Denmark, July 2014. [PDF]

Theses

Steichen B., Adaptive Retrieval, Composition & Presentation of Closed-Corpus and Open-Corpus Information, PhD thesis, School of Computer Science and Statistics, Trinity College Dublin, Ireland, March 2012. [PDF] (Best Thesis Award)

Steichen B., Activity Dispatching for Cooperative Trails-based Applications, MSc thesis, School of Computer Science and Statistics, Trinity College Dublin, Ireland, September 2007. [PDF]

Contact

Office: Bannan Engineering 324G
Phone: 408-551-3512
Mailing Address: 500 El Camino Real, Santa Clara, California, 95053-0575
E-mail: bsteichen (at) scu.edu