COEN 286: Grading Errors and Appeals

Software Testing and Quality Assurance -- winter, 2008

Prof. John Noll

Santa Clara University

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1. Bookkeeping Errors

Occasionally, I make mistakes when grading projects and exams. Bookkeeping errors will be corrected immediately upon discovery, provided they are brought to my attention in a timely fashion (within one week of the date results are distributed). I will be extremely reluctant to correct errors from early in the semester after the final exam has been distributed.

If you discover an error in your recorded grade, write a short note describing the error with sufficient documentation so that I can find and correct it. Submit a correctly-spelled, formatted hard copy of the note attached to the original assignment or exam to me or my mail box on the second floor of the Engineering building.

2. Groveling Policy

It is traditional for students to grovel for better grades, especially at the end of the semester. I wouldn't want to break with such a time-honored tradition, so if you feel that you deserve a better grade on a particular assignment or examination, follow this procedure:

First, be sure you understand the correct solution. Read my comments on your work, and if necessary come to my office during office hours and ask questions. (Please do not come to my office to complain about grading, however, as I will just refer you to this document.)

Then, if you still think that I misunderstood what you said or did, or that your solution, while different, is also correct, submit an appeal, via correctly-spelled, formatted hard copy, within one week of the date results are posted. State concisely why what you did or said meets the standard for solution that I describe for that assignment.

Do not restate your solution, or elaborate on it. Rather, show why your solution, as originally presented, is correct.

Be aware, however, that I may deduct further points if, upon re-examining your solution, I see that you were in error.

I will advise you whether your appeal is accepted; that decision will be final. If you want to appeal further, you will have to seek out the appropriate University appeals body.

Note that excessive whining or groveling will reduce the likelihood that I might perform a favor on your behalf, such as writing a recommendation letter or granting an incomplete.

Generated Sat Mar 15 11:22:29 2008